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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

96% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great way to save

I initially just opened a savings account but have since made use of their ‘pots’ and moved my ISA to ZOPA. It is so easy and their communication is excellent. App is very user friendly too. Reviewed on: 8th January 2024

I love Zopa

I love Zopa so easy to use and lots of pots to save into for different things with options of how long with different interest rates and a cash isa couldn’t wish for more and so helpful sending tips to help with things and just a message away if you need them Reviewed on: 8th January 2024

Easy account to set up.

Easy account to set up.. Competitive interest rates. Reviewed on: 8th January 2024

Quick and easy to open and easy to follow in...

Quick and easy to open and easy to follow in the app Reviewed on: 8th January 2024

Been excellent throughout, quick efficient and easy...

Been excellent throughout, quick efficient and easy to deal with Reviewed on: 8th January 2024

Very easy to set up an account and great interest rate.

Very easy to set up an account and great interest rate. Reviewed on: 8th January 2024

Zopa are great!

Zopa offer a very competative interest rate and are great at communicating news / rate changes etc. Reviewed on: 8th January 2024

Zopa is easy to use with a convenient app

Zopa is easy to use with a convenient app and offers a competitive interest rate. I also like that they increase the rate in line with the Bank of England rates. Reviewed on: 8th January 2024

Easy to use - no problems- good savings investment

Easy to use - no problems- good savings investment Reviewed on: 8th January 2024

Excellent App, service and interest rates

Excellent App, very easy and user friendly. I think it’s the best around. Anytime I’ve had to contact customer services they have been fast and efficient in responding. I love the ease with which you can have different savings “pots” and then move money between them. Also get a very competitive interest rate. Reviewed on: 8th January 2024

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