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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to use, excellent response time, good rates.

Easy to use, excellent response time, good rates. I would highly recommend Zopa for savings. Reviewed on: 8th January 2024

Brilliant.

Easy to use. Excellent communication and easy to transfer in and out of the accounts Reviewed on: 8th January 2024

Easy to use and good savings rates

Easy to use and good savings rates Reviewed on: 8th January 2024

Love zopa, easy to use & generally up there with bes...

Love zopa, easy to use & generally up there with best interest rates Reviewed on: 8th January 2024

Fast and efficient service.

Fast and efficient service. Money transfers almost instantly whereas it may take hours with other banks. App is very easy to use. Reviewed on: 8th January 2024

Great rates

Used them for a long time great rates and no glitches Reviewed on: 8th January 2024

Great service

Zopa make very thing easy and simple for their customers. Their communication is really good and my experience as a customer has been faultless. Reviewed on: 8th January 2024

Intuitive app

Really easy to set up account, intuitive app which allows me to manage my savings simply and get the best returns. Interest rates are some of the best around. Reviewed on: 8th January 2024

I used them firstly for a small loan, but when that...

I used them firstly for a small loan, but when that was paid off I realised they had saving products that were really interesting to me. I love how easy the app is to use, the interest rate and how easy it was to set up. Friends and family also now use it for saving. Reviewed on: 8th January 2024

It has been easy to navigate and use for savings pur...

It has been easy to navigate and use for savings purposes. Reviewed on: 8th January 2024

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