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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy and quick to use.

Easy and quick to use. All account details easy to find. Good interest rates. Reviewed on: 8th January 2024

The Zopa app is simple to use and easy to navigate.

The app is very simple to use and easy to navigate. Customer service is good. Transfers out and between savings pots are very quick. Interest rates have been increased several times over the last few months and remained competitive. Having an instant access and a choice of notice 'boosted' accounts all in one place is very appealing and it's easy to give notice. There's not too much communication. Reviewed on: 8th January 2024

Great rates and exceptionally well designed app

Great interest rates, especially for the instant access saver, the app is really straightforward to use and shows all the key information on the Home Screen. I haven’t needed to use customer services, the app was provided me with everything I need! Reviewed on: 8th January 2024

So easy to set up and use!

Really easy to set up and use, lots of different options for saving rates and straightforward to move money. Highly recommend! Reviewed on: 8th January 2024

Hassle free savings!.

A good savings account that is competitive. The App is hassle free and easy to use. Reviewed on: 8th January 2024

Very good interest good online app.

Very good interest good online app. Reviewed on: 8th January 2024

Zopa, a great experience

Zopa provide an easy to understand and access service. their interest rates are very competitive and considerably more than the high street banks. They don’t bombard you with unwanted emails and post, only getting in contact when there is relevant information to impart. Reviewed on: 8th January 2024

Excellent account and very helpful people.

Excellent account and very helpful people. Reviewed on: 8th January 2024

I’m so impressed by how easy this APP this to use.

I’m so impressed by how easy this APP this to use. It provides a fast and efficient way to keep track of your savings and move your money around. The Interests rates changed promptly to keep the accounts competitive. I have already recommended this product for other family members Reviewed on: 8th January 2024

Zopa smart saver is brilliant

Excellent website encouraging you to save with different options on its website will be and have recommended to my friends and family Reviewed on: 8th January 2024

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