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Zopa: Smart Saver reviews

4.94
Based on 8,051 reviews, last reviewed 25th Mar 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

5

Easy to use App Zopa has a very easy to use App and provides excellent interest rates. Reviewed on: 25th March 2026
Sarah M's avatar
Sarah M

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8051)

Simple, no fuss, straightforward account.

5
Simple, no fuss, straightforward account. Easy to understand. Very simple to use app. Instructions actioned immediately, good communication. Highly recommended! Reviewed on: 8th January 2024

Very easy to use app, great savings rates

5
Very easy to use app, great savings rates Reviewed on: 8th January 2024

Very easy to set up and kept informed if rate...

5
Very easy to set up and kept informed if rate chsnges Reviewed on: 8th January 2024

Competitive saving rates with Zopa.

5
App easy to use, Zopa offer some good saving rates. Everything is explained well on the app. Deposits and withdrawals show up immediately. Reviewed on: 8th January 2024

Easy to use and very efficient.

5
Easy to use and very efficient. Great rates of interest. Reviewed on: 8th January 2024

App is great and so are rates!

5
Zopa’s app works perfectly and is clear and easily navigable. Their rates are also impressive, if not always quite at the very top. I would appreciate being able to split a boosted pot, but that’s a quibble. Zopa is well worth using even if not the very highest interest rate, certainly over less easy-to-use or confusing firms. Reviewed on: 8th January 2024

Zopa provided excellent conditions on savings accounts!

5
Researched Zopa app when I was looking to open a savings account. It was super easy to set up and have been managing to save some money. It is also super easy to move money between savings accounts and also my current account and Smart Saver. Would highly recommend for hassle-free savings accounts! Haven't had to contact or deal with customer service at all so far, so can't review that component. Reviewed on: 8th January 2024

Easy to use, clear and transparent.

5
Easy to use, clear and transparent. Good rates. Reviewed on: 8th January 2024

Such a user friendly app and makes saving fun and easy

5
Such a user friendly app and makes saving very easy with the use of as many different pots as you need and the ability to choose your interest rate/notice period for different amounts of money. Reviewed on: 8th January 2024

Easy savings

5
I've a number of savings pots and both setting up and managing the account are easy. Reviewed on: 8th January 2024

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