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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Simple app.

Simple app. Money quickly moved from one account to another. Reviewed on: 8th January 2024

So easy to use, very flexible and simple

So easy to use, very flexible and simple Reviewed on: 8th January 2024

Zopa is a great savings bank.

Excellent app which took a little time to work out all its intricacies but it’s very clever and straightforward to use. Very useful to put savings into various pots which give you different rates depending on how much notice you need to access your savings. Very easy to top up from your existing current bank account also to take money out of Zopa. Rates are not the best at the moment but everything is moving all the time. Would highly recommend. Reviewed on: 8th January 2024

Competitive rates and intuitive app!

Good competitive rate and easy to use app! Reviewed on: 8th January 2024

Recommend this company

Easy to use app. Clear & simple. Up to date offers & advice Reviewed on: 8th January 2024

Simple, no fuss, straightforward account.

Simple, no fuss, straightforward account. Easy to understand. Very simple to use app. Instructions actioned immediately, good communication. Highly recommended! Reviewed on: 8th January 2024

Very easy to use app, great savings rates

Very easy to use app, great savings rates Reviewed on: 8th January 2024

Very easy to set up and kept informed if rate...

Very easy to set up and kept informed if rate chsnges Reviewed on: 8th January 2024

Competitive saving rates with Zopa.

App easy to use, Zopa offer some good saving rates. Everything is explained well on the app. Deposits and withdrawals show up immediately. Reviewed on: 8th January 2024

Easy to use and very efficient.

Easy to use and very efficient. Great rates of interest. Reviewed on: 8th January 2024

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