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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

App is great and so are rates!

Zopa’s app works perfectly and is clear and easily navigable. Their rates are also impressive, if not always quite at the very top. I would appreciate being able to split a boosted pot, but that’s a quibble. Zopa is well worth using even if not the very highest interest rate, certainly over less easy-to-use or confusing firms. Reviewed on: 8th January 2024

Zopa provided excellent conditions on savings accounts!

Researched Zopa app when I was looking to open a savings account. It was super easy to set up and have been managing to save some money. It is also super easy to move money between savings accounts and also my current account and Smart Saver. Would highly recommend for hassle-free savings accounts! Haven't had to contact or deal with customer service at all so far, so can't review that component. Reviewed on: 8th January 2024

Easy to use, clear and transparent.

Easy to use, clear and transparent. Good rates. Reviewed on: 8th January 2024

Such a user friendly app and makes saving fun and easy

Such a user friendly app and makes saving very easy with the use of as many different pots as you need and the ability to choose your interest rate/notice period for different amounts of money. Reviewed on: 8th January 2024

Easy savings

I've a number of savings pots and both setting up and managing the account are easy. Reviewed on: 8th January 2024

The interest rate was excellent for the saving rate...

The interest rate was excellent for the saving rate I chose. Reviewed on: 8th January 2024

Nothing but excellent.

Nothing but excellent. Transparent from the start and have been all the way through my journey with them Reviewed on: 8th January 2024

Happy as happy can be.

I've multiple products, started with a loan, and then opened a saver account, a credit card soon followed. The experience has been one off the best too date. I will be banking here for the considerable future. Reviewed on: 8th January 2024

Superb from start to finish

Easy to sign up, incredibly simple to use. A genuinely fantastic UX that has been well thought through from a customer perspective. Would recommend to all! Reviewed on: 8th January 2024

Great App

Great App, easy to set up and easy to operate anywhere anytime. Good savings rates and anytime access to funds Reviewed on: 8th January 2024

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