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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
74% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Zopa have really helped me with my savings

5
Zopa have really helped me with my savings. The way you can easily transfer in and out of your pots. I have lots of pots set up and regularly add to each one. Unlike a lot of online saving accounts it’s so easy to remove the money and you don’t have to wait days Reviewed on: 8th January 2024

They provide good savings rates and helpful financia...

5
They provide good savings rates and helpful financial tools Reviewed on: 8th January 2024

Zopa Smartsave

5
My Zopa smartsave is so easy to use. I also get a choice of rates and great flexibility to pick and choose which one I want. Good rates too! Reviewed on: 8th January 2024

Easy to move money.

5
Easy to move money. Good rates of interest. Secure app. Reviewed on: 8th January 2024

I have been trusting Zopa with my money for many yea...

5
I have been trusting Zopa with my money for many years now and have never been anything but extremely pleased with their service and the returns. 5 ⭐️ Reviewed on: 8th January 2024

Easy access and great interest

5
Never had a problem and excellent interest. Always kept informed and up to date. such an easy account to have and online too. Nothing complicated about it. Reviewed on: 8th January 2024

I love the flexibility!

5
I love the flexibility! I like the way you can change the boosts to suit your changing lifestyle. I also have an ISA which is growing nicely Reviewed on: 8th January 2024

Very easy to use the App.

5
Very easy to download and use the App. Good rates of interest. Can put money in different pots to save for different projects. Reviewed on: 8th January 2024

Seamless experience.

5
Seamless experience. Close to market leading rates. Very easy to operate in terms of crisis and withdrawals. Being able to divide money into separate pots helps hit goals Reviewed on: 8th January 2024

Good accounts, easy to manage.

5
Good accounts, easy to manage. Interest rate in the current climate could be a little better Reviewed on: 8th January 2024

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