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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
74% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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0%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Very easy to use and great interest rates

5
Very easy to use and great interest rates Reviewed on: 8th January 2024

Just love Zopa

5
Easy to use app. Excellent rates. Smooth transactions. Reviewed on: 8th January 2024

Zops is an excellent provider, their smart savers ha...

5
Zops is an excellent provider, their smart savers have great interest rates and different ways to save money. I've found the set up and transfer processes easy to follow and have no complaints about any of it to date Reviewed on: 8th January 2024

Great interest rates zero fuss.

5
Great interest rates zero fuss. Easy to use app. Easy to set up. Easy transfers. Easy boosts Reviewed on: 8th January 2024

You wont go wrong using Zopa.

5
Quick and easy to set up, use and adapt to changes. App is a joy to use, good communication on rate changes and flexibility to expand savings pots as required. Fantastic customer service Reviewed on: 8th January 2024

Good interest rate.

5
Good interest rate. Quick to set up. They have continued to increase the interest rate as bank rates have risen. Good App for the phone. Reviewed on: 8th January 2024

Zopa review

5
It's very user friendly and are competitive on intrest rate Reviewed on: 8th January 2024

Easy app

5
Easy saving experience. Easy app navigation Reviewed on: 8th January 2024

Not really had any interaction with anyone

4
Not really had any interaction with anyone Reviewed on: 8th January 2024

Easy online banking.

5
Easy online banking. Competitive easy access savings accounts. Reviewed on: 8th January 2024

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