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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

I love having different pots for different things

I've used Smart Saver for 18 months now. It's incredibly easy to set up pots for specific things with set notice periods and interest rates. Reviewed on: 8th January 2024

Easy helpful service, always keep me informed of the...

Easy helpful service, always keep me informed of the best financial possibilities. Reviewed on: 8th January 2024

very happy

very happy with the company. Been with them for quite a while. Reviewed on: 8th January 2024

ZOPA are a very good bank.

ZOPA are a very good bank. All banking is done via an App which is easy to set up and use. Their products have good interest rates and their customer service is effective. Reviewed on: 8th January 2024

Easy to use app

I recommended it to my parents -it’s an easy app to use and they regularly adjust interest rates so I get more value for my money Reviewed on: 8th January 2024

Easy and efficient with great interest rates for my...

Easy and efficient with great interest rates for my position. Reviewed on: 8th January 2024

Rates are amazing, I’ve not seen better yet.

Rates are amazing, I’ve not seen better yet. Reviewed on: 8th January 2024

They have been great for helping build up pots of mo...

They have been great for helping build up pots of money for life's expenses. Reviewed on: 8th January 2024

Great savings product

Simple to use, flexible, easy access, and good rates of interest. Reviewed on: 8th January 2024

Great rates, account options, and service.

I found Zopa had the best savings rates over several options of instant access 31 day and 90 day. East to open and add to and to select the option. Reviewed on: 8th January 2024

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