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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

The App is designed in an intuitive and neat way.

The App is designed in an intuitive and neat way. Reviewed on: 8th January 2024

Smart saver is a great and easy account to use

Really easy app to use, smart saver is very convenient, moving money too and from takes only seconds to do so makes the concept of saving accessible and has encouraged me to save more. Reviewed on: 8th January 2024

Easy to set up an account and can see my money in th...

Easy to set up an account and can see my money in the account happy to use and easy to use Reviewed on: 8th January 2024

I love having different pots for different things

I've used Smart Saver for 18 months now. It's incredibly easy to set up pots for specific things with set notice periods and interest rates. Reviewed on: 8th January 2024

Easy helpful service, always keep me informed of the...

Easy helpful service, always keep me informed of the best financial possibilities. Reviewed on: 8th January 2024

very happy

very happy with the company. Been with them for quite a while. Reviewed on: 8th January 2024

ZOPA are a very good bank.

ZOPA are a very good bank. All banking is done via an App which is easy to set up and use. Their products have good interest rates and their customer service is effective. Reviewed on: 8th January 2024

Easy to use app

I recommended it to my parents -it’s an easy app to use and they regularly adjust interest rates so I get more value for my money Reviewed on: 8th January 2024

Easy and efficient with great interest rates for my...

Easy and efficient with great interest rates for my position. Reviewed on: 8th January 2024

Rates are amazing, I’ve not seen better yet.

Rates are amazing, I’ve not seen better yet. Reviewed on: 8th January 2024

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