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Zopa: Smart Saver reviews

4.94
Based on 8,051 reviews, last reviewed 25th Mar 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Easy to use App Zopa has a very easy to use App and provides excellent interest rates. Reviewed on: 25th March 2026
Sarah M's avatar
Sarah M

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8051)

Great bank

5
Easy app access and simple to use Reviewed on: 11th April 2023

Great bank to use, always friendly if help needed, a relable bank to use

5
Had a problem with my Account and it was sorted by the end of the day. Reviewed on: 11th April 2023

Quality service

5
Your service is of high quality, seamless and exceeds customer expectations. Reviewed on: 11th April 2023

Quick and Effortless

5
A colleague mentioned Zopa when we were discussing savings one day. Within minutes I had been able to open an account with any hassle. Its really easy to use, straight-forward and they offer really competitive interest rates. No complaints from me Reviewed on: 11th April 2023

Simply brilliant

5
Customer services is excellent and the whole process is very easy and simple. Definitely highly recommend Reviewed on: 11th April 2023

Easy to set up & great interest

5
It was very simple setting up my savings account and utilise the different access saving accounts to divide my savings between a notice account and instant access account to provide me with maximum flexibility. Interest rates are extremely good also. Reviewed on: 11th April 2023

Effortless Saving

5
Everything about Zopa makes saving easy from the app to the regular communication about my account. Quick simple effortless. I like. Reviewed on: 11th April 2023

Great savings easy access account

5
Great and honest rates and transparency, easy to open and use the account. I also like the safety feature of transferring money to primary account. Overall very happy so far. Reviewed on: 11th April 2023

Simple and great rates

5
Love Zopa - it’s so easy to use their app, and they offer a fantastic interest rate on savings, which can be boosted by locking the money away for a set period eg 7 or 30 days notice. Reviewed on: 11th April 2023

Competitive easy access and notice savings

5
Flexible to put some money aside on instant access, or on a week or more, Great companion to a app or based current account Reviewed on: 11th April 2023

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