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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

An easy way to save

Easy to set up the smart saver. Easy to set up ISA pots too. Easy to transfer money between pots. Easy to switch pots to earn higher interest by increasing the amount of notice given before withdrawing. Reviewed on: 8th January 2024

Great service easy to use.

Great service easy to use. Recommend products to suit my needs. Reviewed on: 8th January 2024

Zopa Smart Saver

Easy set up, great having the availability of different pots to save your money Reviewed on: 8th January 2024

The simplest of processes!

It was so simple to register, deposit and withdraw funds! That’s all I needed and Zopa performed! Reviewed on: 8th January 2024

Excellent, great customer service

Excellent, great customer service Reviewed on: 8th January 2024

I have taken a few small personal loans out in the l...

I have taken a few small personal loans out in the last few years, then a credit card and now I am saving with a Smart Saver account. I like how I can overpay instantly in the app and have complete visibility of each product. Reviewed on: 8th January 2024

Very easy to access, great advice and easy to use

Very easy to access, great advice and easy to use Reviewed on: 8th January 2024

I have used all the different boost pots to help sav...

I have used all the different boost pots to help save for a car house and dog - LOVE IT Reviewed on: 8th January 2024

I love this product and the app, sp easy to set up a...

I love this product and the app, sp easy to set up and manage. I have recommended to my family who now have accounts. Reviewed on: 8th January 2024

Easy and Quick

Easy to use and quick to up interest rate when the BoE changes are made. Reviewed on: 8th January 2024

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