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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easily done

Recommended to look at Zopa's saving opportunity and not disappointed. Reviewed on: 8th April 2023

Savings made easy

The best rates and an app that actually works! Reviewed on: 7th April 2023

Good interest

I’m getting good interest every month, which is more than I got from my other bank. I’m planning on putting more money in every week. Reviewed on: 7th April 2023

Easy to use, excellent rates

Easy to set up and manage online. Everything is kept simple and clear. Excellent rates on instant access savings. Reviewed on: 7th April 2023

Easy online application and good interest rate

I completed an online application that was really straightforward and since joining a few months ago Zopa have increased interest rates 3 times. Reviewed on: 7th April 2023

Satisfaction

Great account that’s flexible to your needs.Great interest rates and easy to use Reviewed on: 7th April 2023

Great account

Easy deposits and withdrawals, excellent interest rates adjusted automatically when changes made and always advised beforehand. Reviewed on: 7th April 2023

No drama

Everything is so easy. The app is clear, no nonsense. Quick to use and Zopa have increased interest quickly after a rate rises, unlike my old savings account. An option that suits everyone. Reviewed on: 7th April 2023

User friendly service

Very intuitive and user friendly account with good interest rates and flexibility. Reviewed on: 7th April 2023

Exciting saving opportunities

I found setting up an account with Zopa easy and straightforward. Everything was dealt with online and after the necessary checks it was easy to get started with savings. The ability to add multiple named pots makes it fit the needs of savers aiming to put money aside for the different purposes. This nicely matches the rate differences at the differing notice periods for long, mid and short term savings goals. Reviewed on: 7th April 2023

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