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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 13th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Brilliant online savings account with high interest... Brilliant online savings account with high interest rates offered on account opening. Reviewed on: 13th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8148)

Great provider

I've saved with zopa for 12 years. They've always offered great rates. Easy platform. Reviewed on: 4th April 2023

Very easy to use account

It's great to have a bank who increase your interest rate promptly each time the Bank of England put the rate up. The app is really good and I like being able to transfer between different access period pots Reviewed on: 4th April 2023

Easy to use app

The Zopa app is very easy to use, and the interest rates are increased quickly. Reviewed on: 4th April 2023

What the sector needs right now

East to use app giving flexibility (boost pots) and competitive rates for the saver Reviewed on: 4th April 2023

Excellent service, brilliant app.

From start to finish, the service has been helpful and very professional. Reviewed on: 4th April 2023

Best I've ever used

The UX and UI is honestly just great, have even converted most all my siblings to use Zopa for their savings too! Reviewed on: 4th April 2023

Easy to use!

Love the app, very easy to navigate! Reviewed on: 4th April 2023

Easy peasy!

Opening an account was refreshingly simple, the app is a treat, and everything works. Love it. Decent interest rates too! I have used the boost facility, I appreciated the prompts. Reviewed on: 4th April 2023

Brilliant Way to Save

I have found using the Zopa app so simple, and it's allowed me to make a decent return on my savings for the first time in years. It's easy to lock away pots of money for specific targets and get a boosted rate on them and this also makes it harder to dip in without consideration. I've been a much more organised saver since using the app. Reviewed on: 4th April 2023

A pleasure to save.

Setting up the account was simple and very easy to operate. Reviewed on: 4th April 2023

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