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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7475 reviews)

View other Zopa products

4.94

Based on 7,475 reviews, last reviewed 18th Jan 2026

28700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Competitive savings rates. I would like to use Zopa more for all my banking but don't quite understand all the online requirements. I would love to have it explained in person. Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7475)

Review of the Zopa, Smart Saver:

Straightforward in every way

Choosing a product and opening an account was easy. Always quick to inform of any changes to savings accounts eg interest rates. Very happy with my experience so far. It's too easy to stay with the familiar high street banks but Zopa and others prove that it's worth looking elsewhere. Thanks to MSE the lesser known banks are being highlighted. Reviewed on: 3rd April 2023

App is very easy and simple to navigate.

App is very easy and simple to navigate. Had no issues with anything been a good experience with all accounts. Reviewed on: 16th January 2026

The Zopa app is brilliant

The Zopa app is brilliant - easy to use and I move money in and out of it regularly. The interest rate is good. Reviewed on: 16th January 2026

Perfect account

It's easy to set up an account and to transfer and withdraw funds is done in a matter of seconds Reviewed on: 16th January 2026

Simple, clear, easy to use.

Simple, clear, easy to use. Perf Reviewed on: 16th January 2026

Efficient, Helpful and Friendly

Always efficient and helpful. Ready to answer any questions you might have. Reviewed on: 16th January 2026

Zopa is reliable, helpful and excellent rates

Zopa is reliable, helpful and excellent rates Reviewed on: 16th January 2026

Zopa smart saver 5*

I have for while a smart saver account, actually two, and I love because give me a chance to save how much I can in some months I can put more money in my save account I do and the another ones I just have some amount per month. I really recommend ZOPA SMART SAVER. Reviewed on: 16th January 2026

Fast service easy to access and would highly recomme...

Fast service easy to access and would highly recommend them . Reviewed on: 15th January 2026

Good rates or interest and easy to operate accounts...

Good rates or interest and easy to operate accounts on line. Reviewed on: 15th January 2026

Watch your money grow

It’s easy to save alongside other services, it’s as easy to get access if required and to watch your savings grow Reviewed on: 15th January 2026

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