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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Best bank

Easy to use App, like the option to move into Boosted pots. Reviewed on: 3rd April 2023

Excellent company

Great service, quick and easy app to use, great interest rates for saving Reviewed on: 3rd April 2023

Great Savings App

Simple to use and great rates. Much needed in these economic times Reviewed on: 3rd April 2023

Easy to use app. Good saving interest rates

The app is easy to use. It is really easy to set up saving pots and the interest rates are really good. They have regularly put up the interest rate on my account automatically when the bank of England interest rates have gone up. Reviewed on: 3rd April 2023

Increased % beating everyone for Instant Access!!

It was easy to open, easy access and top rate on savings so it has to be the winner Reviewed on: 3rd April 2023

transparent and efficient app

very smooth and easy setting up, good communication throughout and especially like being informed of a better rate being applied without any input from me Reviewed on: 3rd April 2023

Refreshing banking

Never had a savings account which is so easy and simple to use, and Zopa seem to be the only bank that whenever there is a base rate change reflect it in the interest rates of its customers. Nice to see a bank putting their customers first rather than their profits Reviewed on: 3rd April 2023

So easy to use!

Really straightforward and easy to move money across my Smart Saver and main bank account. Reviewed on: 3rd April 2023

Excellent easy to manage account with leading interest rates.

After comparing the market I chose Zopa for its leading interest rates and easy access with no withdrawal limits or penalties. Reviewed on: 3rd April 2023

excellent service

No fuss, no mess, so easy to save. Reviewed on: 3rd April 2023

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