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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Excellent service, clear communication

5
Excellent service with easy to use app Reviewed on: 3rd April 2023

Best there is!!!

5
Easy to open and operate! Really happy that I chose Zopa! Reviewed on: 3rd April 2023

Flexibility with good interest rates

5
Very impressed with the flexibility Zopa offers me to easily open "pots" for different purposes at different interest rates & access periods to suit me, under the auspices of a single account. Biometric logon makes such a differnce these days to ease of use too. Great interest rates and quick to put them up when rates rise compared to other banks. Reviewed on: 3rd April 2023

Great product

5
Excellent savings products enabling me to access money at convenient times and great rates that increase with the bank rate. Reviewed on: 3rd April 2023

Good rates

4
Good interest rates and easy to use app Reviewed on: 3rd April 2023

Best savings account

5
Very easy to use and good interest rates. Reviewed on: 3rd April 2023

Ease of use

5
It is very easy to use and no hidden cost Reviewed on: 3rd April 2023

SLICKPOTS...

5
The High Street banks forced me to look around due to the pitiful interest rates they were offering. I am so pleased I came across ZOPA as it offers good interest rates on short term savings and the app is so simple to use. I have different pots for different projects now! Reviewed on: 3rd April 2023

Absolutely amazing bank

5
After years of having my savings sitting in a Halifax savings account making next to nothing in interest I finally plucked up the courage to open a savings account with another bank and chose zopa, best thing I’ve done in years. I’m so happy with the service and app and I persuaded my Wife to open one as well. Two very happy people. Thank you zopa. Reviewed on: 3rd April 2023

Fantastic savings account

5
Easy to use, and love how you can set up different pots for your money. Makes it so easy to manage your money and at the same time get great interest rates Reviewed on: 3rd April 2023

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