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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Best savings account

5
Easy to open an account,good communication and rates go up virtually when Bank of England raises them. Reviewed on: 3rd April 2023

Great UI and level of service

5
I've been a Zopa customer for several months and have been really impressed with their service. They have a great app with excellent UI and provide a top class service. Reviewed on: 3rd April 2023

21st Century Savings

5
Outstanding experience every time. Wonderfully simplistic savings app. Market leading interest rates, adjusted far speedier than most banks ever dare or even want to. A breath of fresh air for savers . “Adios” dinosaur high street banking, Zopa is leading the way in 21st Century Banking. Keep up the great work Zopa, thanks Reviewed on: 3rd April 2023

Excellent service

5
Quick excellent service every time I need help Reviewed on: 3rd April 2023

Straightforward

5
Straight forward no hassles,really great ! Reviewed on: 3rd April 2023

Reliable and Trustworthy

5
Great App, easy to use and I can rely on Zopa to remain competitive with regularly reviewed and updated rates of interest. Reviewed on: 3rd April 2023

Great rates and easy administration

5
A good rate of interest and incredibly easy to administer the account. Reviewed on: 3rd April 2023

Good instant access savers rates

4
A good savings rate offered to new customers with instant access. Reviewed on: 3rd April 2023

Savings account

5
Easy to set up. Easy to use. Very helpful Reviewed on: 3rd April 2023

Great provider

5
Easy to set up, use and great rates Reviewed on: 3rd April 2023

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