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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7354 reviews)

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4.94

Based on 7,354 reviews, last reviewed 15th Jan 2026

16800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good website, very easy to use. Very good website, very easy to use. Good range of products and good communications. Reviewed on: 15th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7354)

Review of the Zopa, Smart Saver:

App so easy to use.

App so easy to use. Great service in letting you know you have recied a payment. Love the 1p challenge making an easy way to save Reviewed on: 31st March 2025

Love the way the Saving pots work and the APP in gen...

Love the way the Saving pots work and the APP in general. It's my favourite Savings APP on the market. Reviewed on: 15th January 2026

Excellent!

Excellent! Never had any issues with Zopa Reviewed on: 15th January 2026

Always had a good relationship with Zopa.

Always had a good relationship with Zopa. App is easy to use and updated regularly Reviewed on: 15th January 2026

The app is easy to use and very informative.

The app is easy to use and very informative. I have never needed to contact Zopa direct with any issues. The the rates are very competitive and offers many products. Reviewed on: 15th January 2026

I have been with Zopa for many years now never had a...

I have been with Zopa for many years now never had an issue and always catered for my needs. Reviewed on: 15th January 2026

Easy to set up and great rates.

Easy to set up and great rates., would recommend. Reviewed on: 15th January 2026

The app is easy to navigate and is very accessible...

The app is easy to navigate and is very accessible Reviewed on: 15th January 2026

Brilliant Experience

super happy with my experience - I can see all of my products on the app which is so helpful Reviewed on: 15th January 2026

From loan to savings Zopa has been easy and rewarding

started out with a loan but then began saving with Zopa. Loan was so smoothly dealt with and once paid off I decided to save and the returns have been very good. Very clear app and easy to move money. Reviewed on: 15th January 2026

Great company!

Great company! Great customer service Reviewed on: 15th January 2026

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