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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Great interest rate. Easy to use app

Great interest rate that was increased with the recent interest rate rises. Much better than the offering from high street banks. The app is also very easy to use. Reviewed on: 3rd April 2023

From the very start , Zopa was on the ball

Was there when I needed help and guidance and have consistently been there for me when contacting them through there customer service , great experience thank you. Reviewed on: 3rd April 2023

Great products and easy to use App

Love Zopa products and easy to use App. Only place for my savings! Reviewed on: 3rd April 2023

Excellent savings accounts and easy to use App

Having never used this type of internet based savings product before, I found the whole process to be simple with everything intuitive. With regards to recent interest rate rises, Zopa were very quick to pass on the benefits. Would thoroughly recommend Reviewed on: 3rd April 2023

Quick, smart, no hassle and easy to use service

Found this service online and registration was quick and easy. They offer good smart saver rates and easy to use app. Happy with the services provided. Reviewed on: 3rd April 2023

Easy to use

Straight forward, happy to use app Reviewed on: 3rd April 2023

Smartand easy

Easy to use account. Competitive interest rates. Reviewed on: 3rd April 2023

Really impressed and would highly recommend!

I’ve had a Zopa savings account for a few months now and have been extremely impressed. Was really easy to open an account and depositing/withdrawing from my bank is super simple. Great to be able to open up different pots for different purposes with just a click of a button. Nice to see that they are quick to update their rates too in line with base rate changes, remaining very competitive! Would highly recommend!! Reviewed on: 3rd April 2023

Fantastic

I was a little apprehensive downloading this app but was tempted by great rates for both easy access and fixed term savings.Wow,I neednt have worrie,really easy to operate app,very clear how to set up.Rates are much better than competitors.Great communication paying in or drawing money out.Im so impressed and would recommend to anyone.FSC protected. Reviewed on: 3rd April 2023

Awesome

My go to place for savings and loans. Customer service is second to none. Everything is transparent and so easy. Fantastic Reviewed on: 3rd April 2023

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