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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8052 reviews)

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4.93

Based on 8,052 reviews, last reviewed 3rd Apr 2026

82100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Easy to use and great savings rates

Zopa is very user-friendly and has competitive savings rates which continually seem to update to ensure that your interest rate gives excellent market value. I really like being able to 'lock away' money for set periods of time at higher interest rates whilst still having the flexibility that the instant access account gives you. Reviewed on: 3rd April 2023

Flexible, Top interest rates and friendly customer service

I have been with them for approx. half a year. Thought this time they have consistently had one of the highest interest rates compared to other flexible savings accounts. They have an amazing feature where you can boost your interest rate by locking away the money with a set notice period (7, 31 or 95 days). This is an amazing feature to get that little bit extra interest when you don't need your money instantly and I frequently use it. They also have amazing customer service, with it being very easy to live chat with an agent for a large part of the day. All of the help I have received has been very informative and useful. Reviewed on: 3rd April 2023

Simply Fabulous

The ease of setting up a savings account of your choice and the ability to fix or not are brilliant features. That the interest accrues monthly and you can see you savings grow is all the encouragement I need to keep saving. Finally starting to achieve my savings goals - cannot fault the generous interest rate either!! Reviewed on: 3rd April 2023

Great rates and easy to customise to your needs

Good savings rates, and easy to switch between 7/30/90 day fixed to get better rates Reviewed on: 3rd April 2023

Great rates

Great interest rates and easy access to funds. Reviewed on: 3rd April 2023

Zopa

This was the first savings account that I did via an app so was nervous at first. It was so easy to set up though and the fingerprint id was really easy to use. Zopa made everything easy and offer really good rates and I have told my friends about how good they are. Reviewed on: 3rd April 2023

Easy Peasy

Easy Peasy app, clear & concise. So user friendly wouldn’t go anywhere else. A great rate helps too!:-) Reviewed on: 3rd April 2023

Smart savings

Competitive rate and easy to open account Reviewed on: 3rd April 2023

Savings

Great app easy to use ! Good savings rates Reviewed on: 3rd April 2023

Easy to use

Really easy to use app. Great having separate saving pots so you can get better interest on savings you know you don't need to access for a while vs those that you need. Love it Reviewed on: 3rd April 2023

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