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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Easy and simple

Easy and simply bank account with a great customer service. I love the fact the keep increasing the interest rate on the saving account inline with the market change Reviewed on: 3rd April 2023

Clear, easy to use service

Very clear website with all the information you need in one place. The smart saver service is a great deal given the current climate and I can trust them to keep my up to date with any changes Reviewed on: 3rd April 2023

Very easy to use

Great savings account where you can put your money into different pots. Easy to deposit and withdraw. They seem to update the interest rates often Reviewed on: 3rd April 2023

Fantastic Service

Joined ZOPA with online banking/app and was amazed at how easy everything was. Will certainly recommend. Reviewed on: 3rd April 2023

Great savings account

Great interest rate, choice of accounts with higher rates with notice periods. Easy to set up Great app. Reviewed on: 3rd April 2023

Fresh, modern, easy and fun to use!

I have found the Zopa app a game-changer for keeping on top of my savings. The app is simple, friendly and intuitive. I love the different savings pots and have never come across this before in one easily understandable product. It really puts you in the savings driving seat! I've recommended it to all my family and friends, some of whom have now joined and love it too! Reviewed on: 3rd April 2023

Attractive interest rate

This account had the best interest rate around at the time of opening. I did everything on line and it was easy, simple and quick. I have recommended this bank to other people, some of whom have opened accounts, and they too tell me the same. Reviewed on: 3rd April 2023

Makes saving easy!

So easy to set up and have different saving pots with different access times to allow for long term and instant access savings. I can move money in or out with ease and take great delight in seeing my savings increase! Reviewed on: 3rd April 2023

Easy App, rates consistently update to remain best available.

As per title, nice easy app, best rates. Reviewed on: 3rd April 2023

Informative and easy to use

I find the App easy to use with plenty of information about how my savings are working. This is the first time I have used a saving App, so was a bit nervous, but as Zopa was recommended by Martin Lewis, I gave it a go, and so pleased I did. I get regular updates about interest rates and transfers. Reviewed on: 3rd April 2023

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