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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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0%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Simple savings with a good rate

5
Easy to open account and simple access through the app. Regular communication and good rates. Reviewed on: 3rd April 2023

Great Service

5
Great service, easy to use app, competitive rates and very speedy and efficient customer service Reviewed on: 3rd April 2023

Saving made simple and worth it

5
Love the ease of account opening, money transfer in and out of the account, and great interest rate with immediate access to my money. All from a east to use app. Saving perfection - saving made as simple as it should be! Reviewed on: 3rd April 2023

Easy to set up and great rates

5
It was really easy to set up my Zips account and it provides much better rates than my other bank accounts. Reviewed on: 3rd April 2023

Got me back into saving again

5
A great, easy to use, easy to access app that allows ‘pots’ to build savings - has really got me back into the savings habit. Excellent rates too. Reviewed on: 3rd April 2023

Innovative

5
A great innovative way to save with great rates Reviewed on: 3rd April 2023

Very straightforward

5
Good rates and very easy to set up, Reviewed on: 3rd April 2023

Amazing

5
I’ve got multiple savers accounts with zopa easy to use and accessible if I want to. Fantastic service. Reviewed on: 3rd April 2023

Simple to use interface

5
Fantastic. No complaints here.. been with them a while now and it’s straight forward and rates are competitive Reviewed on: 3rd April 2023

Brilliant

5
Ive recommended it to everyone. Brilliant savers account. Easy and encouraging. Ive saved a fortune for myself which I wouldnt have otherwise! Reviewed on: 3rd April 2023

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