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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Great, user-friendly savings account

5
I find this account so easy to use. I particularly like the booster pots and the app is really easy to use. Reviewed on: 3rd April 2023

Good rates easy to use

5
Very easy to use and interest rates are competitive Reviewed on: 3rd April 2023

Great way to save money and great interest rates

5
So far so good - I started using Zopa in January and interest rates are great. It’s a great financial tool. Reviewed on: 3rd April 2023

Great Savings options that actually pay interest

5
Very easy to setup an account and choose a saving option that best suits your needs. Zopa are paying higher interest that the standard banks (and most other savings options). the app is also simple and easy to use and understand. Reviewed on: 3rd April 2023

Super flexible terms and interest rates

5
Very easy and helpful to save in pots for instant, 7 day, 1 month, 3 month access, and reasonable interest rates depending on the pot. Not a lot to fault. Reviewed on: 3rd April 2023

Top service

5
Great service top account, easy to use. Reviewed on: 3rd April 2023

Best rates

5
Moved All my savings to zopla as they was offering the best rates at the time and they increased the rates also to pass onto us so after a few months getting better rates Reviewed on: 3rd April 2023

Smart friendly bank

5
At last a peoples bank that I can trust, and they seem tobe for the people and not the bankers! Reviewed on: 3rd April 2023

Great Bank

5
The App is really easy to use and I like the fact you can have different saving pots at different interest rates. Very competitive interest rates compared to other banks. Reviewed on: 3rd April 2023

Responsive, Easy to Use.

5
Excellent communication on changes and access to accounts. Responsive to base rate rises. Very happy with the service offered. Reviewed on: 3rd April 2023

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