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Zopa: Smart Saver reviews

4.94
Based on 7,409 reviews, last reviewed 15th Jan 2026
22100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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0%
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Latest highest rating:

5

Easy access to my accounts online Easy to navigate their website to access my accounts and happy with the products I have had from them. They have been able to help me with any financi... Read more Reviewed on: 15th January 2026
Steven E's avatar
Steven E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7409)

Review of the Zopa, Smart Saver:

Does exactly what it says it will

5
Does exactly what it says it will Reviewed on: 16th April 2025

Great bank and banking app easy for money transfers...

5
Great bank and banking app easy for money transfers very quick process. Reviewed on: 15th January 2026

ZOPA loans

5
Have used ZOPA for a while now, very easy to use, instant decisions and very good rates..A1 Reviewed on: 15th January 2026

Easy to use, satisfactory returns

5
Easy to use, satisfactory returns Reviewed on: 15th January 2026

Highly recommend Zopa

5
Zopa have always been my go to since I discovered them for savings and credit. Never had any issues with Zopa at all. Highly recommended. Reviewed on: 15th January 2026

Everything about Zopa is spot on.

5
Everything about Zopa is spot on. Easy to navigate round the app. It’s just great Reviewed on: 15th January 2026

Very good website, very easy to use.

5
Very good website, very easy to use. Good range of products and good communications. Reviewed on: 15th January 2026

Excellent service 10/10

5
Excellent service, reliable service Reviewed on: 15th January 2026

Easy access through the app, all the information you...

5
Easy access through the app, all the information you need is easily accessible. I have used many different banking apps and this is the easiest to use. Reviewed on: 15th January 2026

Always helpful and staff always sort any problems I...

5
Always helpful and staff always sort any problems I may have Reviewed on: 15th January 2026

very easy to use and good service

5
very easy to use and good service Reviewed on: 15th January 2026