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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
97% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

excellent product for savers

5
New account but features flexible options to creates pots with specific purposes and fixed terms. Flexible and innovative. Reviewed on: 17th March 2023

Best easy access saving rate

5
Best easy access saving rate, love the tiered boosted pots all available in one app. What’s not to like! Reviewed on: 17th March 2023

Simplicity itself.

5
Very simple to set up and use, very competitive rates. I like the flexibility to move savings into different pots with different interest rates. Very useful if saving for something specific. Reviewed on: 17th March 2023

Great service

5
Great service thanks will keep on using Reviewed on: 17th March 2023

super easy smart saver

5
a very quick and simple opening process, all completed in under 5 minutes but well explained for the customer Reviewed on: 17th March 2023

Very user friendly

5
Brilliant straight forward app. I've already recommended it to a few friends and family members Reviewed on: 17th March 2023

Great service

5
Would recommend Family are already using it Reviewed on: 17th March 2023

Quick easy banking

5
I was recommended Zopa by my Husband who's advice was to open a savings account where I can get a good interest return. Easy to use app is a bonus! Reviewed on: 17th March 2023

Switched savings account

3
I switched my savings account to Zopa once I saw their interest rates. I'm now receiving an extra £100 per year by doing absolutely nothing and it was so painless. I'd recommend to my mum which I feel is the ultimate seal of approval haha Reviewed on: 17th March 2023

MOBILE APP SMART SAVINGS

5
Easy to open - easy to transfer funds in - almost instant message confirming receipt of funds - easy to understand interest rates between instant access and short term blocked funds. Reviewed on: 17th March 2023

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