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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

So easy to set up.

So easy to set up. Great for everyday & savings Reviewed on: 6th March 2026

Easy to use and great accounts.

Easy to use and great accounts. I have not had any problems at all. I am so pleased I came across this company. Reviewed on: 6th March 2026

Making my money work for me

I was very unhappy with the level of interest I was receiving on my savings that I held in the dedicated savings account with my current provider. After some research, I opted for Zopa based on their interest rates alone. However since joining them I have been impressed by their communication and how they are helping and guiding me to get the best out of my money. Also their choice of accounts is fantastic, I'm investing for the first time ever! Once a retention period with my current account provider comes to an end, it's very likely I will be making the full switch of all accounts to Zopa. Reviewed on: 6th March 2026

Zopa Banking

Been with Zopa for a number of years and never had any problems, great service and the Zopa app is brilliant so easy to use, money transfers from account to account instant Reviewed on: 6th March 2026

Fast and easy very good rates.

Fast and easy very good rates. And an easy app to navigate Reviewed on: 6th March 2026

Zopa are excellent.

Zopa are excellent. Very competent and helpful. Reviewed on: 6th March 2026

Good with them and helpful too when I contact CS the...

Good with them and helpful too when I contact CS they have always been very helpful Reviewed on: 6th March 2026

Fantastic chat text quick answers to any questions r...

Fantastic chat text quick answers to any questions raised excellent interest rates Reviewed on: 6th March 2026

Brilliant app - simple to use.

Brilliant app - simple to use. Great products with v good interest rates Reviewed on: 6th March 2026

Easy to use all and love the flexible ISA.

Easy to use all and love the flexible ISA. Love it! Reviewed on: 6th March 2026

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