Write a review

Go to business site

Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

View other Zopa products

4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

Read all reviews Write a review

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Review Zopa: Smart Saver now

Help others make smarter decisions by sharing your own experience.

Write a review

Zopa Smart Saver reviews (7180)

Great customer service

If it’s a savings account with a high rate of interest you’re after then look no further. Zopa not only have one of the highest savings rate on the market but they also offer a simple and clever way to get different rates for different access times. The customer helpline is first rate and if you’re question is an online chat you’ll often get a reply within minutes. If only all savings accounts could be like Zopa. Reviewed on: 12th January 2023

Easy to use and GREATA

Very flexible and easy to use and manage account Reviewed on: 12th January 2023

So easy. So useful.

Excellent app. Excellent features. Able to create lots of pots with diff interest rates and access levels. Very very useful for young and old. Reviewed on: 12th January 2023

Easy to access; easy to understand; easy return.

Everything about it was easy, even for a non-technical, old codger, like me. Reviewed on: 12th January 2023

User friendly service.

Easy to use. Great interface. Secure and informative. Makes saving fun! Reviewed on: 12th January 2023

Poor customer service.

Waiting several hours on chat for response and still no response to email after 3 days, #despite reminders. Reviewed on: 12th January 2023

Very easy to use

Very user friendly app - clearly laid out. I have recommended to others. Reviewed on: 12th January 2023

Best rates with unlimited withdrawal

Best rates with unlimited withdrawals, What more can you ask for? Fast, efficient and modern app. What better way is there to save! Reviewed on: 12th January 2023

Brilliant

So easy to use and good rates too Reviewed on: 12th January 2023

Easy to setup, convenient, secure.

Being of a certain age, I was a little sceptical about an an app savings account but am very happy I went ahead now. Reviewed on: 12th January 2023

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Bank of China (UK) 5.00 from 2 reviews
Savings
from Raisin 4.83 from 2911 reviews
Savings
from Allica 4.82 from 1313 reviews

Want to see more from Zopa?

Current account
from Zopa 5.00 from 2 reviews
Cash ISA
from Zopa 4.95 from 1262 reviews
Personal loan
from Zopa 4.94 from 65249 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub