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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
97% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Best interest rate on the market

5
So easy to move my money around and create saving pots for even higher interest returns. Thank you! Reviewed on: 20th February 2023

Banking refreshed!

5
Zopa put the customer’s experience front & centre by making the whole application, transfer & on going account management smooth, easy, intuitive & secure. If Apple did banking, this is what it would look like. Reviewed on: 20th February 2023

Flexible savings

5
Love how you can put money in different "pots" depending on how much you want locked away. So easy to do and interest rates made really clear. Brilliant idiot-proof savings! Reviewed on: 20th February 2023

Super convenient and extremely competitive

5
Very quick and easy to set up. Very impressive slick tech. Very competitive rate Reviewed on: 20th February 2023

Easy to use, fantastic smart saver

5
Zopa is secure yet really easy to use. I love the way I can have saving pots and choose whether to boost them. It makes it easy for me to prioritise my savings and know what my savings will be used for. The interest is also very good, and there is so much flexibility. I would definitely recommend Zopa as a way to save money for anyone. Reviewed on: 20th February 2023

Easy to use app

5
Love the app, easy to set up, clear and simple to use Reviewed on: 20th February 2023

Easy to use savings account

5
Good interest rates, easy to set up and simple to use. Encourages user to save for specific reasons with simple to manage 'pots'. Reviewed on: 20th February 2023

Brilliant

5
Thoroughly pleased with zopla, easy to use website! Reviewed on: 20th February 2023

Good interest rate and easy set-up

5
I was attracted by good interest rate and easy set up process. Transfering money both direction is also very easy and convenient. I hope it stays that way Reviewed on: 20th February 2023

Simple and effective savings

5
Zopa Smart Saver pots allow me to manage my money with minimal effort. Different 'pots' with money saved for different future expenses (and with competitive interest rates) all in one well designed app. Perfect! Reviewed on: 20th February 2023

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