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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Zopa is a great online banking app.

Zopa is a great online banking app. It offers very competitive rates and is such an easy app to use. Reviewed on: 19th January 2026

Easy to use, understandable and easy to change if yo...

Easy to use, understandable and easy to change if your circumstances change Reviewed on: 19th January 2026

Zopa are very understanding and helpful

Zopa are very understanding and helpful Reviewed on: 18th January 2026

Just what I needed

Zopa has helped me understand how to control my finances and given me so many options on how to control my credit rating. The regular notifications help me keep everything in control! Reviewed on: 18th January 2026

Competitive savings rates.

I would like to use Zopa more for all my banking but don't quite understand all the online requirements. I would love to have it explained in person. Reviewed on: 18th January 2026

Everything they do is professional and quick.

Everything they do is professional and quick. Reviewed on: 18th January 2026

Very helpful and friendly.

Very helpful and friendly. Understanding Reviewed on: 18th January 2026

The service is excellent, user-friendly, the team is...

The service is excellent, user-friendly, the team is very friendly and full of information Reviewed on: 18th January 2026

Easy to use app, good savings features

Easy to use app, good savings features Reviewed on: 18th January 2026

Great app, service and interest rates.

Great app, service and interest rates. What else to want? Will start using Zopa more going forward. Reviewed on: 18th January 2026

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