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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

I had a great service since I became zopa’s customer...

I had a great service since I became zopa’s customers a few years ago, can’t fault it Reviewed on: 18th January 2026

Easy to use, good customer service, generally good v...

Easy to use, good customer service, generally good value Reviewed on: 17th January 2026

Exceptional attention to detail in all aspects of cu...

Exceptional attention to detail in all aspects of customer relations Reviewed on: 17th January 2026

Simply great.

Easy company to deal with for loans and credit card. Reviewed on: 17th January 2026

Great service.

Great service. Good customer service. Issues resolved quickly. Reviewed on: 17th January 2026

ZOPA - SIMPLY THE BEST!

ZOPA have great products and their Customer Service is simply AWESOME! Reviewed on: 17th January 2026

Zopa helped when noone else would.

Zopa helped when noone else would. Now in a better place and rates are great. Thank you. Reviewed on: 17th January 2026

Every was so easy with zopa , everything was easy to...

Every was so easy with zopa , everything was easy to understand, they make things clear and easy to read Reviewed on: 17th January 2026

Accessibility

Very efficient and approachable help is only a phone call away. Reviewed on: 17th January 2026

Excellent communication very transparent with rates...

Excellent communication very transparent with rates and always updates, very good service and great rates Reviewed on: 17th January 2026

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