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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7459 reviews)

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4.94

Based on 7,459 reviews, last reviewed 17th Jan 2026

27100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to use app. Easy to use app.good products clearly explained. Excellent interest rates. Reviewed on: 17th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7459)

Review of the Zopa, Smart Saver:

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..... .... ...,.. ....... ....... Reviewed on: 16th April 2025

Great online platform and really easy service plus c...

Great online platform and really easy service plus communication is great Reviewed on: 15th January 2026

I changed address and my card was send to the previo...

I changed address and my card was send to the previous address and i called them and they quickly respond and my new card was replaced in the shortest of time. Reviewed on: 15th January 2026

Really helpful and I find Zopa a grat company to dea...

Really helpful and I find Zopa a grat company to deal with Reviewed on: 15th January 2026

.great service

.zopa have been brilliant with keeping up to date with news and banking Reviewed on: 15th January 2026

Great savings account

Easy to use and manage my savings account via their app. Can setup regular savings amount and or just do one off payments Reviewed on: 15th January 2026

Very good experience with Zopa.

Very good experience with Zopa. No much hassle with getting a credit card or a loan. Everything is made easy for the customers and very helpful too. Reviewed on: 15th January 2026

Easy to set up and easy to use

Easy to set up and easy to use. I particularly like how you can set up savings goals Reviewed on: 15th January 2026

Nice easy app use

Nice easy app use with good and prompt help when needed. I would recommend. Reviewed on: 15th January 2026

Love the fact that you.

Love the fact that you.can.open different pots making saving for specific items easy Reviewed on: 15th January 2026

I have Access Accounts & Fixed Term Accounts.

I have Access Accounts & Fixed Term Accounts. All very market competitive. Sometimes the online portal can be a little clunky. Not sure why I now have to go online to see my Fixed Term Account details, please explain. I like the flexibility of seeing everything on my phone app. The interest rates aren't really competitive but align with most if not all other banks. As Zopa do not have high street branches surely staff numbers are fewer and therefore a more attractive interest rate could be applied to reflect this. I have also bought my kids to Zopa who now all have their own accounts. Reviewed on: 15th January 2026

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