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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7471 reviews)

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4.94

Based on 7,471 reviews, last reviewed 18th Jan 2026

28300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to use app, good savings features Easy to use app, good savings features Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7471)

Review of the Zopa, Smart Saver:

Excellent experience

It's been an excellent experience being with Zopa. It's so easy to manage your money by creating different pots and the app is super user friendly. I would recommend! Reviewed on: 20th February 2023

Always had great service from this company

Always had great service from this company Reviewed on: 15th January 2026

App is so easy to use.

App is so easy to use. Everything set out clearly Reviewed on: 15th January 2026

Very good

Very good and easy to get all the information you need Reviewed on: 15th January 2026

The app is just so easy to navigate, you can see you...

The app is just so easy to navigate, you can see your balance easily Reviewed on: 15th January 2026

Zopa savings

I was with Zopa when they were pier lenders. Now my savings are there. They are brilliant. Reviewed on: 15th January 2026

Family Savings Bank

I use Zope for my main savings account and for both my children's savings. Easy to use app, easy access to our money whe required. Reviewed on: 15th January 2026

Very good.Zopa Smart Saver

Very good. Great portal. Great app. Good interest rate. Responsive customer service. Reviewed on: 15th January 2026

Great product, great app.

The App is easy to use. I like the fact that you can have multiple pots to save for different things and depending if you want instant access or happy to wait different lengths of time your interest rate increases the longer you can wait. Transferring money to your nominated account is also very easy. Reviewed on: 15th January 2026

Very nice service all good and easy

Very nice service all good and easy Reviewed on: 15th January 2026

Zopa - fair and fuss free

Zopa have been efficient, straightforward, honest and supportive. Rates, terms and conditions are transparent and fair. Reviewed on: 15th January 2026

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