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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great customer service

I did have a problem, but it was sorted without any drama and I was really happy with the way customer service sorted it. Reviewed on: 15th January 2026

Zopa just makes everything easy.

Zopa just makes everything easy from setting an account up moving money, transparent rates and great customer service. It’s a really easy way to do business. Reviewed on: 15th January 2026

I love Zopa friendly credit cards

I love Zopa friendly credit cards Reviewed on: 15th January 2026

Good app & savings rates

Mostly use the app which is very clear and easy to use. Savings rates are good compared to rest of market. Reviewed on: 15th January 2026

Loyalty is rewarded

Zopa regularly review and amend saving rates and frequently offer loyalty bonus rates for existing customers, making their products competitive. Reviewed on: 15th January 2026

very helpful with costumer care easy excess

very helpful with costumer care easy excess Reviewed on: 15th January 2026

Good solid bank.

Good solid bank. Reliable and always available Reviewed on: 15th January 2026

Zopa. Has been there with me for a few years .

Zopa has been there with me for a few years . always polite and helpful. Reviewed on: 15th January 2026

Outshined other banks

I decided to open a Zopa account after dealing with my father’s affairs when he died. Having to deal with multiple financial institutions made me realise the ease and efficiency of Zopa compared to other banks and building societies. I opened my account which was very straightforward and it’s such a clear and easy app to use. I like that it links to my main bank account. It feels secure. Reviewed on: 15th January 2026

Very easy, friendly and always offers good rate of i...

Very easy, friendly and always offers good rate of interest. Reviewed on: 15th January 2026

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