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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7421 reviews)

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4.94

Based on 7,421 reviews, last reviewed 15th Jan 2026

23300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great service and ease of use. Great service and ease of use. customer service have been excellent, very informative and helpful. Reviewed on: 15th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7421)

Review of the Zopa, Smart Saver:

Great rates, easy to use.

Great rates, easy to use. Direct debits great refund rate Reviewed on: 23rd April 2025

Excellent Service & great products.

I have been with ZOPA for some time now and all their products, in my opinion are the best. Their customer service is quick and nothing is too much trouble. Great rates all round. Reviewed on: 15th January 2026

Super Zopa

painless and easy to use…………………………………………………………………… Reviewed on: 15th January 2026

Reliable service

I had a good experience borrowing Reviewed on: 15th January 2026

I love how easy the web site is shows interest earne...

I love how easy the web site is shows interest earned daily and very good rates Reviewed on: 15th January 2026

Help from Zopa

No issues great service , quick response and support Reviewed on: 15th January 2026

Great app!

Great app. Responsive customer services. Reviewed on: 15th January 2026

Very helpful

An excellent service very easy to use App, any questions answered immediately and very good information given on different services provided, helpful in every way Reviewed on: 15th January 2026

Very efficient, straight forward, fairly competitive

Very efficient, straight forward, fairly competitive Reviewed on: 15th January 2026

I found out about Zopa from Martine Lewis website an...

I found out about Zopa from Martine Lewis website and from the start it was so user friendly and easy to use. The app is incredibly helpful and easy Reviewed on: 15th January 2026

App is easy to use, I’m 80 don’t often say that.

App is easy to use, I’m 80 don’t often say that. communication is good. Everything is very clear and easy to use. Money is easily moved in and out. Saving rates are much better than my bank. A big plus is the instant account and then the different notice accounts which give more interest on the length of notice given. Reviewed on: 15th January 2026

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