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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7485 reviews)

View other Zopa products

4.94

Based on 7,485 reviews, last reviewed 22nd Jan 2026

29700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great overall, very app friendly/focused. Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7485)

Review of the Zopa, Smart Saver:

Great savings

I found Zopa using a ‘best savings account’ search. I’d never heard of them before but I liked what I read. It is great interest is compounded monthly and also they changed interest rates up promptly! All in all a great find! Reviewed on: 3rd April 2023

They are best customer service and also their staff...

They are best customer service and also their staff are so good is resolving your problem Reviewed on: 15th January 2026

Zopa are an amazing bank always there to listen and...

Zopa are an amazing bank always there to listen and help Reviewed on: 15th January 2026

Zopa is simple to access and quick.

Zopa is simple to access and quick. The interest rates are also very competitive. Reviewed on: 15th January 2026

Excellent, please maintain the high standard of your...

Excellent, please maintain the high standard of your work. Reviewed on: 15th January 2026

Always had great service from this company

Always had great service from this company Reviewed on: 15th January 2026

App is so easy to use.

App is so easy to use. Everything set out clearly Reviewed on: 15th January 2026

Very good

Very good and easy to get all the information you need Reviewed on: 15th January 2026

The app is just so easy to navigate, you can see you...

The app is just so easy to navigate, you can see your balance easily Reviewed on: 15th January 2026

Zopa savings

I was with Zopa when they were pier lenders. Now my savings are there. They are brilliant. Reviewed on: 15th January 2026

Family Savings Bank

I use Zope for my main savings account and for both my children's savings. Easy to use app, easy access to our money whe required. Reviewed on: 15th January 2026

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