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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

They have been brilliant gave me a chance to start b...

They have been brilliant gave me a chance to start building my credit rating Reviewed on: 15th January 2026

Increasing limits quickly great

Increasing limits quickly and the app never disappoint Reviewed on: 15th January 2026

Zopa is a reliable way to save

Could not vote for customer service as never needed to use. Very useful having multiple named pots for saving for different goals. Zopa is the way to go Reviewed on: 15th January 2026

Fast efficient service with no issues ever

Fast efficient service with no issues ever Reviewed on: 15th January 2026

ZOPA SAVING

Very good company always keep you up to date, excellent customer service. Would highly recommend Reviewed on: 15th January 2026

I’ve been with Zopa for quite a while now and have n...

I’ve been with Zopa for quite a while now and have never had any problems at all. Very good loan rates and friendly staff. Reviewed on: 15th January 2026

Excellent, prompt response, good communication too

Excellent, prompt response, good communication too Reviewed on: 15th January 2026

Zapa takes a lot of the complexity and stress

Zapa takes a lot of the complexity and stress out of both saving and borrowing. It’s user-friendly, transparent, and convenient—ideal whether you’re building up savings or need quick, manageable credit. Reviewed on: 15th January 2026

She really helped me improve my credit history.

She really helped me improve my credit history. Reviewed on: 15th January 2026

Excellent end to end experience.

The app is simple to use and navigate around. Great communication with information and updates. Simply a great end to end experience Reviewed on: 15th January 2026

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