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118 118 Money: Personal Loan reviews

Name: Personal Loan
Rating: 4.85 (1007 reviews)

View other 118 118 Money products

4.90

Based on 1,007 reviews, last reviewed 18th Apr 2025

88200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Easy to manage accaunt keep it on track . Easy to manage accaunt keep it on track . Able to chose any day in a month for direct debit . And it seems to be fair enough rate for any loan Reviewed on: 18th April 2025

Latest lowest rating:

2

Complain Hi .Every time I have a problem some bot contacts me! I filed a complaint that contrary to the credit agreement you charged the first installment on A... Read more Reviewed on: 16th April 2025

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About this product

Are you trying to determine whether 118 118 Money Personal Loans offer good value for money? At Smart Money People, we collect reviews of 118 118 Money Personal Loan in order to help you make an informed decision. If you're an existing 118 118 Money customer, please share your experience and let others know what you thought of their Personal Loan.

118 118 Money Personal Loan reviews (1007)

Review of the 118 118 Money, Personal Loan:

Disgusting

My husband got a loan from these a few years ago while he was depressed they never checked anything only rang him to ask if he could afford the loan never checked bank accounts nothing my husband then tried to take his own life had nothing but murder with them trying to sort out payments then checked online account as nothing seemed to be going down to find out there is a year worth of payments vanished sent them an email with bank accounts etc showing payments warned them I'd be going the financial ombudsman and they haven't bothered even getting back to me been emailing them since July nothing at all my hubby is in a unit I'm trying to pay this bill but I'm not paying anything until the bill is rectified I'm totally disgusted in this Reviewed on: 9th October 2022

Is very fast and easy to access.

Is very fast and easy to access. Customer service doing excellently well. Reviewed on: 17th April 2025

118 gave me a chance and gave me a loan.

118 gave me a chance and gave me a loan. I've paid on time every month and they've taken off some interest when I've made extra payments. Good customer service. Reviewed on: 17th April 2025

Amazing and speedy service honest review

Amazing and speedy service, friendly staff and super knowledgeable about product land interest rates Reviewed on: 17th April 2025

excellent service and very fast process

excellent service and very fast process Reviewed on: 17th April 2025

Great service easy application

Great service easy application !!!!!!!!!! Reviewed on: 17th April 2025

Dicision making

Very quick decision and quick transactions Reviewed on: 17th April 2025

quick and easy

quick and easy, the people I spoke to where helpful and polite, made the whole process simple. Reviewed on: 17th April 2025

Great service from a credible brand

Very smooth process with easy to understand information. I felt confident that I was taking out a loan with a credible high street brand Reviewed on: 17th April 2025

very fast, professional, money was transferred insta...

very fast, professional, money was transferred instantly, simple options in the application to be able to change the day when you want to withdraw money, in a word, excellent Reviewed on: 17th April 2025

A very good service

Was seen to quick, communication was very clear, and I had a decision in minutes, app is easy to navigate, and all communication since application has been clear and easy to follow. Notification aren’t too intrusive either. Reviewed on: 17th April 2025

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