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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Quick and easy process, decision made quickly

5
Quick and easy process, decision made quickly Reviewed on: 22nd April 2025

Good customer care.

5
Good customer care. Fast and reliable Reviewed on: 22nd April 2025

Amazing experience would highly recommend

5
Amazing experience would highly recommend Reviewed on: 22nd April 2025

Very good on marketing, excellent on promptness very...

5
Very good on marketing, excellent on promptness very clear on business and excellent on spending process. Reviewed on: 22nd April 2025

Easy to use.

5
Easy to use. Have an Google play app. Reviewed on: 22nd April 2025

Made it so simple apply then accepted very quick the...

5
Made it so simple apply then accepted very quick then got the money in the bank just so easy and freindly service from start to finish Reviewed on: 22nd April 2025

Wonderful company, fast decision on loan would highl...

5
Wonderful company, fast decision on loan would highly recommend to everyone. Reviewed on: 22nd April 2025

A Shining Example of Excellence in Lending

5
I want to commend 118118 Money for their outstanding service in the lending industry. Their commitment to customer satisfaction is remarkable, offering a wide range of tailored loan products and a user-friendly application process. Transparency is key; they clearly outline rates and terms, eliminating any hidden surprises. The customer support team is always ready to assist, building trust in their services. In a world where lending can often feel impersonal, 118118 Money stands out by prioritizing the customer experience. Their dedication is truly commendable! Reviewed on: 22nd April 2025

Excellent service

5
Excellent service, quick and easy to apply. Loan pretty much put in straight away. Highly recommend. Reviewed on: 22nd April 2025

118 118 is the Best personal loan providers in the uk.

5
118 118 is the Best personal loan provider in the uk very easy to access and very easy to apply and you get a reply back quickly Great thanks for your support and will recommend to my friends Reviewed on: 22nd April 2025

very easy and fast loan decision

5
very easy and fast loan decision Reviewed on: 22nd April 2025

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