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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Really helpful customer service easy app to use

Really helpful customer service easy app to use Reviewed on: 22nd April 2025

Quick and reliable.

Quick and reliable. Easy to apply online.1 Reviewed on: 1st May 2025

Loan came within hours, no hassle and smoothly done.

Loan came within hours, no hassle and smoothly done. Reviewed on: 30th April 2025

Quick and easy

Quick and easy, regular emails to let me know when payment is due which is helpful aswell. Good customer service Reviewed on: 29th April 2025

Very easy and stress free process

Couldn't have been an easier process. Reviewed on: 29th April 2025

Easy to use and affordable

I needed to pay off an outstanding debt that was not affordable. Taking out a loan was the easier thing to do ad the repayments were a far better option for me. 118 gave me the better APR and options which allowed me to do so. Reviewed on: 29th April 2025

Review...

Prompt response, helpful tips on applying. Good customer service Reviewed on: 27th April 2025

Quick and easy haven’t had any problems so far

Quick and easy haven’t had any problems so far Reviewed on: 26th April 2025

My experience with 118 is fantastic

My experience with 118 is fantastic Reviewed on: 26th April 2025

Excellent, fantastic and glorious service.

Excellent, fantastic and glorious. Accurate service, very swift. I do not have reason not to recommend you. Reviewed on: 26th April 2025

Vey quick and very easy with loan

Vey quick and very easy with loan Reviewed on: 25th April 2025

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