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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Absolutely spot on.

Absolutely spot on. Needed the money and after I applied wich was very easy and understandable, the money went into my account within minutes Reviewed on: 22nd April 2025

Had an excellent experience so far got what help i n...

Had an excellent experience so far got what help i needed and tha ks to this i am in a much better place Reviewed on: 22nd April 2025

Absolutely fair company

They help me when no one else want, fair credit limit and all around this. Now I’m on right track, out of my problems but still with 118 and don’t want to change. Fee, % ect it’s not all - other company are (now) cheaper but I like to stay loyal to somo who help me. 100000% recommend Reviewed on: 22nd April 2025

Everything was quick and with perfect quality.

Everything was quick and with perfect quality. Reviewed on: 22nd April 2025

Brilliant, Fast and efficient

Fast and efficient, I felt my query was handled quickly. The money was in my account after a few days and the application was clear to fill in. Reviewed on: 22nd April 2025

Amazin customer service and easy steps to apply for...

Amazin customer service and easy steps to apply for loan and loans are transferred right away Reviewed on: 22nd April 2025

TRICKY333

Keeps me up to date quick decisions able to speak to someone if I have any problems will give people a chance to improve thier credit where others are not willing Reviewed on: 22nd April 2025

Amazing service and quick payout.

Amazing service and quick payout. Reviewed on: 22nd April 2025

When I’ve had issues they’ve been amazing help, and...

When I’ve had issues they’ve been amazing help, and have resolved the problems very quickly Reviewed on: 22nd April 2025

Nice loans!

118 they help me a lot with my necessities! Reviewed on: 22nd April 2025

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