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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Quick and easy process, decision made quickly

Quick and easy process, decision made quickly Reviewed on: 22nd April 2025

Quick response

Quick response i apply for a loan and within 2 hours in my account. The application was not to much details and was quick Reviewed on: 22nd April 2025

Tried so many lenders but 1818 accepted me easily!

Tried so many lenders but 1818 accepted me easily! Reviewed on: 22nd April 2025

Very efficient and friendly company

Had a credit card and loan through them very easy and quick process will continue to use and highly recommend to others. Very efficient service and friendly helpful staff Reviewed on: 22nd April 2025

Customer service you have to go through a robot.

Customer service you have to go through a robot.Interest charges are through the roof. Reviewed on: 22nd April 2025

Very helpful and speedy.

Very helpful and speedy.. I would recommend to a family member or friend. Reviewed on: 22nd April 2025

The service is easy and straight forward and no hidd...

The service is easy and straight forward and no hidden details. Reviewed on: 22nd April 2025

I started with a credit card and then was offered a...

I started with a credit card and then was offered a loan. This was at a time where I was about to buy a car so this was incredibly helpful. Great customer service and very efficient Reviewed on: 22nd April 2025

Very easy and quick.

Very easy and quick. Hassle free Reviewed on: 22nd April 2025

Excellent service

Easy simple and quick when dealing with issue that need resolving quick Reviewed on: 22nd April 2025

Skyrocketing interest .

Skyrocketing interest . I would fight my problems differently next time i need money Reviewed on: 22nd April 2025

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