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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1813 reviews)

View other 118 118 Money products

4.89

Based on 1,813 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1813)

Review of the 118 118 Money, Personal loan:

Please do NOT use 118 for anything!

Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had a temporary agreement in place to replay my loan when I was going through financial difficulty. What they didn't tell me was that they expected the full amount at the end of the agreement. I received no letters in the post and I have the audio call records to prove that they lied to me. When I complained they ignored me. I will never use this awful company again for anything. PLEASE choose someone else! Reviewed on: 23rd May 2025

Good customer service.

Good customer service. Queries are replied on time Reviewed on: 23rd April 2025

getting a loan was very quick and easy

getting a loan was very quick and easy. I think the interest charged was very high. when you paying back in short time then interest rate should be decided on that basis Reviewed on: 23rd April 2025

Very good service and quick application and went str...

Very good service and quick application and went straight in my account Reviewed on: 23rd April 2025

Easy to deal with and fast, money was in bank very q...

Easy to deal with and fast, money was in bank very quickly Reviewed on: 23rd April 2025

Got a decision quickly and money transferred in 24 h...

Got a decision quickly and money transferred in 24 hours Reviewed on: 23rd April 2025

Very fast to get my loan and no need husstle requirm...

Very fast to get my loan and no need husstle requirments i love this company Reviewed on: 23rd April 2025

It was made simple on line .Made simple to understand .

It was made simple on line . Terms are clear and easy to understand , I will highly reccomend this to anyone I know who needs your top classs service . Reviewed on: 23rd April 2025

Only been a customer for a out a year but so far bee...

Only been a customer for a out a year but so far been fantastic. Reviewed on: 23rd April 2025

fast friendly and efficient highly recommend them

fast friendly and efficient highly recommend them Reviewed on: 23rd April 2025

Very professional and straightforward well advised a...

Very professional and straightforward well advised and fast response. Reviewed on: 23rd April 2025

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