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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Very quick and easy no problems what so ever I would...

Very quick and easy no problems what so ever I would highly recommend to anyone looking for a loan as not only are they amazingly easy but the interest is fair not like other charging your soul. Reviewed on: 22nd April 2025

Excellent

Excellent thanks 118118 and my y credit score has gone up Reviewed on: 22nd April 2025

Swift and efficient service

Swift and efficient service, everything was clear and easy to understand which makes life easier for customers Reviewed on: 22nd April 2025

Mr David

Friendly staff and good service, also helpful service. Reviewed on: 22nd April 2025

Great experience.

Great experience. Straight forward no surprises and will answer any questions you have. Reviewed on: 22nd April 2025

Good service overall , no complaints

Good service overall , no complaints Reviewed on: 22nd April 2025

Fantastic and smooth and helpful

Fantastic and smooth and very easy Reviewed on: 22nd April 2025

Excellent Service

Very easy and efficient process with the funds received in no time. Very impressed. Reviewed on: 22nd April 2025

Easy experience and fast response.

Easy experience and fast response. Both times I have applied for a loan I had an incredible experience. It was quick to get a response and received the money very quickly Reviewed on: 22nd April 2025

I have always found dealing with 118 118 easy,the pr...

I have always found dealing with 118 118 easy,the process is very user friendly and the customer service excellent.I finalised my loan application completely through the app,also if I need to contact them I ring them via the app contacts which I feel is more secure. Reviewed on: 22nd April 2025

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