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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Very efficient , no hassle and very helpful.

Very efficient , no hassle and very helpful. Reviewed on: 22nd April 2025

Would be lost without this company.

Would be lost without this company. They were able to help me so very last minute and once the loan was approved, the money was in my account within less than 10 minutes. Would 100% recommend this company to anyone and everyone!!! Reviewed on: 22nd April 2025

Great company

Great company to deal with, professional and quick service Reviewed on: 22nd April 2025

Quick and efficient customer service and very easy t...

Quick and efficient customer service and very easy to use and understand. Website/app are very simple and easy to navigate. Reviewed on: 22nd April 2025

Amazing service

Amazing service.allways there to help Reviewed on: 22nd April 2025

Fantastic

Fantastic in everyway from start to finish Reviewed on: 22nd April 2025

Was in a tough spot swapping jobs and needed a helpi...

Was in a tough spot swapping jobs and needed a helping hand and these guys saved me Reviewed on: 22nd April 2025

Fast, reliable and outstanding service

118 118 Money was an unbelievable service, providing quick and reliable support in an unbeatable time scale. Would recommend and use in the future Reviewed on: 22nd April 2025

Should Improve customer service 4

Should Improve customer service Reviewed on: 22nd April 2025

Quick and efficient service.

Quick and efficient service. No hassle to sort and quick decision. Money was in my account within hours Reviewed on: 22nd April 2025

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