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247 Home Rescue: Home Emergency Plan reviews

1.60
Based on 37 reviews, last reviewed 10th Jan 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
32%
See only 4 star reviews
11%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
57%

Latest highest rating:

4

Excellent Friendly customer service and professional. Would highly recommend. A+ Reviewed on: 13th January 2022
Julian Heald's avatar
Julian Heald

Latest lowest rating:

1

RIP OFF AND TERRIBLE SERVICE I had boiler and heating cover since 2023 initially it was £5 per month and included an annual boiler service…. They scheduled the boiler service for ... Read more Reviewed on: 10th January 2025
Lee's avatar
Lee

About this product

Looking for 247 Home Rescue home emergency reviews? Read below to see what our community is saying about 247 Home Rescue and see what insight people like you can offer on whether this might be the right product for you! Already used 247 Home Rescue? Please share your own review of their services and help others! Please note, this product is a service agreement and not an insurance policy.

247 Home Rescue Home Emergency Plan reviews (37)

Review of the 247 Home Rescue, Home Emergency Plan:

RIP OFF AND TERRIBLE SERVICE

1
I had boiler and heating cover since 2023 initially it was £5 per month and included an annual boiler service…. They scheduled the boiler service for April but then rescheduled it due to a high number of call outs. It was rescheduled a further 2 times to the point I didn’t actually get an annual service because it ended up happening over a year later. What i also hadn’t realised (my fault as it will be in the small print) is that their contract auto renewed and they had over do... Reviewed on: 10th January 2025

Great

4
Brilliant customer service and always helpful ! Definitely recommend Reviewed on: 12th June 2020

good reliable

4
very helpful and friendly staff on the phone they offer good value for money and never had any problems with them Reviewed on: 30th May 2020

Friendly custom

5
The service was quite personable. Reviewed on: 28th May 2020

Nooooooo

5
All can buy it the best hope ther not gett lblumtunderb Reviewed on: 11th January 2020

Review

5
great cover great customer service Reviewed on: 1st September 2019

1000000

5
Holedey im have plis help me anit mone Reviewed on: 2nd February 2019

I glad ..

5
I haven't nice experience with this bank online ., Monese.,! Reviewed on: 30th January 2019

Excellent

5
Excellent service , would highly recommend Reviewed on: 13th January 2019

Excellent

5
great service from start to finish Reviewed on: 7th September 2018

Rip off boiler cover policy that they try to charge you extra for

1
Absolutely ridiculous! Had annual boiler service, then they said oh there's a grommet missing on the cable so it's deemed unsafe so they had to cap off the boiler and remove the valve so I can't use it. Was told that someone will be round to fit a cable grommet and reconnect it the next day, fine. Then I get a phone call saying for the work to go ahead I need to pay £120!!!! To fit a stupid cable grommet! I've had this boiler since moving into this house and have had multiple b... Reviewed on: 27th July 2018
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