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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (281 reviews)

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4.91

Based on 281 reviews, last reviewed 16th Feb 2026

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Customer Service We have been very supported by your colleagues in the mortgage department particularly Louise Reviewed on: 16th February 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (281)

Review of the Chorley Building Society, Mortgages:

A more personal experience!

I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Reviewed on: 4th December 2024

Mark Rothwell

Both my Wife and I have been speaking with Mark Rothwell and he has been extremely courteous, very helpful and knowledgeable throughout our discussions. Thank you Mark. Reviewed on: 3rd January 2024

Happy to help in difficult times

It's so refreshing having people dedicated to helping you out at a difficult time, so pleasant and easy to talk to. Reviewed on: 22nd December 2023

Hassle Free process

Brilliant service, fantastic to speak to the team at Chorley who run through the options clearly and concisely and then get it done straight away. Top mortgage company to deal with in my experience. Reviewed on: 20th December 2023

Efficient, helpful and friendly

I’ve alway valued my experiences with the Chorley. They are personable to deal with and so helpful, at all times. Reviewed on: 14th December 2023

Best mortgage lender

I cannot recommend Chorley highly enough. Their customer service is to die for. Many thanks guys Reviewed on: 13th December 2023

It took Mark literally seconds to solve a problem that was, for me, becoming a real headache

I was having trouble with my earnings being paid to coincide with DD due dates. Mark simply moved the DD date giving me leeway between the 2 events and explaining that being in the correct month, I wasn’t falling behind Reviewed on: 11th December 2023

Mortgage Review

Fantastic advice from a very helpful advisor Mark Reviewed on: 27th November 2023

Amazing Support form the Chorley staff.....

Chorely staff have been reaching out to suppport our transition from a lowerinterest rate mortgage deal, to much higher inteest rate adjustment for over three months. They have been so supportive and helpful. At the last minute we wanted to pivot to a different product, and Mark was amazing tuning round the fastest ever mortgage offer and confirmation in the hirstoy of the organisation! Many thanks to the Chorely and Distraict Team. Reviewed on: 22nd November 2023

Chorley Building Society Branch Review

Application was very fast and the documents etc. were sent out very quickly. Reviewed on: 3rd November 2023

Excellent service

I appreciated the courteous, helpful support and guidance I received from Mark. I was impressed and grateful. Reviewed on: 2nd November 2023

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