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Chorley Building Society: Mortgages reviews

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4.91
Based on 281 reviews, last reviewed 16th Feb 2026
11% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

5

Customer Service We have been very supported by your colleagues in the mortgage department particularly Louise Reviewed on: 16th February 2026
Karen L's avatar
Karen L

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E
Visit provider site Read all reviews See your review

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (281)

Review of the Chorley Building Society, Mortgages:

A more personal experience!

5
I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Reviewed on: 4th December 2024
Lisa C's avatar
Lisa C

Fundamental

5
I have had my mortgage with Chorley for 5 years and they have been steadfast in their support and value throughout - always there when you need them, no hidden surprises and always willing to listen and support when needed. In this current climate of uncertainty it is reassuring to know I can rely on them. Reviewed on: 10th March 2023
alisondodd66@gmail.com's avatar
[email protected]

Wonderful customer service and very good communication

5
The staff are wonderful, we get regular contact about our self build mortgage, they guide you through all of the process as the build takes place Reviewed on: 10th March 2023
Prashant's avatar
Prashant

Friendly, reliable service

5
Chorley have been fantastic to deal with from start to finish. They made applying for a mortgage clear and simple, a much better experience than the high street lenders! Reviewed on: 9th March 2023
Bunw's avatar
Bunw

Great Mortgage Products

5
One of only a few lenders who would offer me an interest only re-mortgage as a retired & working person. Simple application process and communication. Reviewed on: 5th March 2023
dave@flutter61.co.uk's avatar
[email protected]

Great service- very helpful

5
Really impressed with the service and would definitely recommend xx Reviewed on: 5th March 2023
darnic_wilson@hotmail.co.uk's avatar
[email protected]

Chorley is the best bank to me better than any bank I have ever had

5
In my view chorly is the bank for the poor.They are very accommodative to poor like me. I wouldn't have had a house to live in if it was not because of Chorley I am now planing to save my money with Chorley. Reviewed on: 2nd March 2023
Thando Dlamini's avatar
Thando Dlamini

Life changing company, with people who care

5
Fantastic experience with Chorley Building Society. Always a friendly and helpful voice on the phone, nothing automated or fake. Just genuine people who want what’s best for their customers and will go above and beyond to achieve new homeowners , life changing dreams. They care about the person, not the status like many other banks. Don’t delay, choose Chorley today Reviewed on: 1st March 2023
Haydon's avatar
Haydon

Excellent service

5
We have been with Chorley Building Society since we were first time buyers. They have always been excellent at communicating and explaining things that we had very limited knowledge about. Chorley explain their products really well and I feel that they want to find us the best product for our situation. They were also kind and understanding when we needed to take a mortgage break Reviewed on: 1st March 2023
Lauren's avatar
Lauren

Personal, local, caring

5
A wonderful, personal service, great attention given to detail and provided exactly what they said they would Reviewed on: 28th February 2023
Happy Customer's avatar
Happy Customer

Excellent service

5
An excellent Building Society to deal with for a unique mortgage allowing senior citizens to access equity in their property most economically and without apparent risk of alternative options. Reviewed on: 28th February 2023
Charles Ashford's avatar
Charles Ashford

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