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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.91 (281 reviews)

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4.91

Based on 281 reviews, last reviewed 16th Feb 2026

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Customer Service We have been very supported by your colleagues in the mortgage department particularly Louise Reviewed on: 16th February 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (281)

Review of the Chorley Building Society, Mortgages:

I recently mortgage advice from Louise

I recently received mortgage advice from Louise at Chorley Building Society and couldn't be happier with the experience. Louise was exceptionally professional, taking the time to explain everything clearly and thoroughly. She was approachable, knowledgeable, and genuinely helpful, making what could have been a stressful process feel smooth and straightforward. Her friendly and supportive manner gave me great confidence in making my decisions. I would highly recommend her services to anyone seeking expert mortgage advice. Reviewed on: 26th April 2025

A word of thanks to Chorley B/S

One factor that really stood out was the attention and continuous advice and support that we received, despite the effects of the Corona Virus pandemic , which Chorley B/S had to cope with. We really appreciate your decision to approve our application which has enabled us to look forward and enjoy the coming years. Reviewed on: 30th July 2020

First time buyers.

Chorley was very understanding of our complicated circumstances and were able to provide us with a completive rate mortgage. Excellent cues timer service, very friendly. Reviewed on: 2nd July 2020

COVID 19

The Chorley have been absolutely fantastic and very understanding. We couldn’t of wished to of dealt with better people. They have put our minds at ease thank you. Reviewed on: 29th June 2020

Mortgage Offer

My partner and I are both in our 50's and 60's. Chorley were clear about the process and the information required. They provided a prompt, no fuss and efficient service. Reviewed on: 24th May 2020

Very helpful

In times of need they was there for me when I needed help and was fast to respond !! I Reviewed on: 6th May 2020

Excellent Customer Service

The speed at which CBS reacted and were able to help at the onset of the Covid-19 pandemic made a stressful time a lot easier. Would highly recommend. Reviewed on: 1st May 2020

Exceptional service

I contacted Chorley due to the impact of Covid-19. I had been furloughed and my husband has been put on a 20% pay cut, this of course, was causing us huge anxiety. I contacted Chorley and they could not have been more helpful! Thank you Chorley! Reviewed on: 29th April 2020

Fantastic service

I have been with CDBS for 6 years now and every time I have contacted them they were friendly and professional. Always helpful. I would definately recommend CDBS. Reviewed on: 28th April 2020

Mortgage Account Holder

Very Helpful and informative and always quickly responsive to querys and questions. Reviewed on: 26th April 2020

Speedy response

I applied for a 3 month mortgage holiday due to being furloughed and had it approved within 18 hours of requesting it, such a relief at what is a very stressful time Reviewed on: 25th April 2020

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