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Acorn Insurance: Car insurance reviews

Name: Car insurance
Rating: 3.33 (156 reviews)

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3.79

Based on 156 reviews, last reviewed 17th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

53%

38%

Latest highest rating:

5

Reflection The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025

Latest lowest rating:

1

hours of waiting,make an error to charge customers f... hours of waiting,make an error to charge customers for changes done over the telephone lines. doing everything to avoid support, bot only and hours on... Read more Reviewed on: 17th January 2026

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About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

Acorn Insurance Car insurance reviews (156)

Review of the Acorn Insurance, Car insurance:

terrible

After sending all no claims bonus off numerous times they cancelled the policy as it was asnt showing 4 corners!! they have had a hefty deposit already and have charged me another for another policy , i'm legally going to look into how this works as it' seem a easy scam plus reading reviews seems they like a scam Reviewed on: 28th November 2022

Great all round

Great experience, fair prices and the staff are super friendly and knowledgeable. especially that Josh S bloke, he really knows his stuff. Top boy! Reviewed on: 12th September 2025

great customer service i enjoyed my experience.

great customer service i enjoyed my experience. Reviewed on: 12th September 2025

Acorn insurance is great !

Acorn insurance is great ! the customer service is amazing. Reviewed on: 12th September 2025

Acorn is fast growing and very supportive to each cu...

Acorn is fast growing and very supportive to each customers needs. Always going that extra mile for everyone!! Reviewed on: 12th September 2025

great policy

my experience with acorn has been great the staff on the phones are very helpful, the policy is great for my needs and the black box provided is very easy to manage with installing and also with the app that i use to check my journeys and data. great overall experience thank you Reviewed on: 12th September 2025

amazing customer service and friendly staff

amazing customer service and friendly staff Reviewed on: 12th September 2025

Reliable Cover and Great Support

I've had a great experience with Acorn Insurance for my car insurance. The process of setting up my policy has been straightforward, and everything was explained clearly. Their customer service team has been helpful and easy to reach whenever I've had a question, which gave me real peace of mind. I also appreciate that their policies are flexible and tailored to my needs, making it simple to get the right level of cover. Overall, I feel confident knowing my car is insure with Acorn and would happily recommend them to others looking for reliable cover and good customer support. Reviewed on: 12th September 2025

good product to insure your car with and great custo...

good product to insure your car with and great customer service when you need to call, they are always helpful and polite and explain thinks clearly i would recommend the company to anyone looking for insurance if they are a new driver Reviewed on: 12th September 2025

Really good experience, all staff extremely helpful...

Really good experience, all staff extremely helpful and always looking to assist and go the extra mile. Always notified of any changes and kept up to date. I am really enjoying my team being insured with them and feel I can call when I need. Reviewed on: 12th September 2025

Amazing customer service

Amazing customer service from the Validation Team I spoke to an agent named Lauren and she was polite, friendly, and informative Reviewed on: 12th September 2025

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